Process management

(Core) processes and structures are extremely important tools that have the potential to significantly affect a company’s success. This is why professionalising process management is a vital step for all companies. Process management qualifications will help with just that.

Process management qualifications help to achieve
this. Process managers, process owners, and persons who are involved in processes will find the right process management training in the following areas with us:

 

• Basic and advanced topics for the identification, analysis, and optimisation of processes
• Expert aspects of process implementation and multi-process management
• Preparation for TÜV Austria certification
• "Train the trainer" process management

… in addition to which potential future executives can select from a number of effective process management courses offered through PMCC Academy’s public training program.

The key to a company’s survival in the face of increased competition is to strategically align its business processes with its customers’ expectations and to integrate changes systematically. Efficiently designed and actively practiced processes are an operative expression of a successful corporate strategy.

Our consultants know that the ongoing analysis and  optimisation of existing structures harbours a great deal
of success potential, and can help transform your  company from a functional organisation into a process-oriented organisation.

 

• Documentation of current processes
• Analysing, optimisation and implementation of processes
• Creation of process maps
• Identification of key processes
• Process controlling
• Creation of process management guidelines
• Establishment of process management roles for single and multi-process management
• Overall process management professionalisation

Process coaching is about optimising processes in those areas affected by and when there this a crisis. So as to avoid putting your entire company upside down in such situations, we only concentrate on your core competencies, key processes and value creation processes. The main thing in these situations is that your staff will be in a position to analyse friction losses and immediately take optimisation measures in future.

Our know-how will also enable you to manage a situations where there is a lack of motivation due to time pressures and permanent reorganisation measures:

 

• Coaching for holders of roles in processes (process managers, process sponsors, process teams)
• Coaching for process management officers in organisations
• Assistance with process coaching and change management
• Coaching for change processes

Qualified process management personnel – just and only when you need it. When processes need to be implemented rapidly, when personnel and know-how bottlenecks need to be bridged or if you want to build know-how and experience in your company:

 

• Interim process management
• Process identification and analysis
• Process optimisation
• Process implementation
• Interim process management office direction
• Creation of and assistance for internal process management teams